La Colombe E-Gift Card
Redeemable only on our online store.
Shopping for someone else but not sure what to give them? Give them the gift of choice with a La Colombe Coffee Roasters gift card. Gift cards are delivered by email and contain instructions to redeem them at checkout. Our gift cards have no additional processing fees.
Card not usable for actually buying coffee
I had the same experience as the other reviewers - I received the "gift card" as a gift, and was told I can only use it to buy things from the online store (a t-shirt, I guess?), and not to buy coffee, which was the obvious purpose of the gift card. Ridiculous. $50 down the drain.
Hi Jon - I'm so sorry you had this experience. Did you speak to anyone on our customer service team? We understand the confusion and are always happy to swap out with a cafe gift card if that is what you intended to buy. Please contact firstname.lastname@example.org and we'll get right on it. The E-Gift card is unfortunately only usable on our online store. But the good news is we sell everything (plus more!) on our online store as we do in our cafes. Except for brewed cups of coffee!
I ordered a gift card for my son’s gf and, when she brought it to the store to get a cup of coffee, they told her that her gift card could only be used for online purchases. When I called La Colombe to ask why, the emplyee told me they had 2 different gift cards, one for online and one for in-store. Ridiculous. The employee told me I could use the online card to purchase an in-store card but the in-store card had to be snail-mailed. Again, ridiculous. The card arrived about a week later, packed in a carton. Nothing else in the box but the card. Seriously??
Not good for lattes at stores
I was very very upset to find out that these e-gift cards were NOT redeemable for lattes and brewed coffee at their stores, but only good for the online store. I want an gift card for people in Philly who love La Colombe's coffee bars.
Hi Catherine - I'm so sorry you had this experience! Yes, our E-Gift cards are to be used exclusively on our online store. Have you contacted our customer service department (email@example.com)? We are aware of how confusing this can be and are more than happy to swap out to a cafe gift card as soon as possible.