How do I pick a coffee?
Baffled about which coffee to pick? Take our Coffee Quiz!
Or feel free to give us a call or email us (1-800-563-0860 or help@lacolombe.net. Our Coffee Crew would love to help you find a coffee that suits your taste buds.

What are cupping notes? Does this mean your coffee is flavored?
Our coffees do not contain added flavors. However, each of our single-origin coffees and blends has its own unique flavor. Those flavors and aromas come naturally from the coffee bean and can be affected by factors like country of origin, altitude, growing practices, processing techniques, and roasting styles. Coffees roasted more lightly have more of the characteristics unique to each origin, while those roasted on a darker level have more of the classic chocolatey and smoky tones found in our Classic and Reserve Blends.

The tasting notes that you’ll find on your bag of La Colombe coffee are what we taste when we brew and drink the coffee. By creating a simile between what we’re tasting in the coffee and familiar flavors we’ve had before (chocolate, apple pie, toasted marshmallow, etc.), it’s easier to communicate the often complex tastes that coffee can take on.

What grind should I choose?
The choice of grind will depend on how you brew your coffee. Usually, we recommend ordering your coffee whole bean and grinding it fresh before you brew. But if you don’t have a good-quality grinder, let us pre-grind it for you!
We recommend the following grinds for specific brewing methods:
Drip for regular automatic drip coffee machines
Melitta/Chemex for pourovers
Turkish a fine grind for Turkish coffee
French Press a semi-coarse grind for immersion methods
Home Espresso a fine grind for home espresso machines
Commercial Espresso an even finer finer for commercial espresso machines
Percolator a grind only to be used for a percolator coffee maker

Why does grind size matter?
Read more here.

What are your café location and hours?
Our national locations and hours can be found at our Cafés page here.

What is the best way to store coffee?
The best way to store coffee in an airtight container in a dark cupboard. There’s no need to freeze! Just keep your beans away from sunlight, air, and humidity.

How long is the shelf life?
We recommend drinking your bagged coffee within 8 weeks of the roasting date. The coffee will not spoil after this date, but it will lose the amazing aromas and flavors we strive for in roasting.

Our cans of coffee remain fresh for about a year.

Our Pure Black cold-pressed bottled coffee has a shelf life of 7-8 weeks.

How do I brew coffee?
There are infinite ways to brew coffee, and all coffee folks have their own strong opinions as to what makes the best cup. For our recommendations, check out our brewing tips video or our blog.

What is the difference between classics, reserves and single origins? What are seasonal single origins blends?
At La Colombe, we have three different coffee lines.
Classic Blends are our cornerstone blends that have been here since the very beginning. These are the coffees we drink on a daily basis, and if you’re new to La Colombe, we recommend checking them out!
Reserve Blends are modern and refined specialty blends take you on a journey of different flavors, all while remaining within the traditional coffee wheelhouse.
Workshop Coffees are roasted in small batches and come from a single origin, usually a single farm or specific region of a country. Our seasonal Workshop blends are comprised of multiple unique, single-origin coffees.

How do I return a product I did not like?

Visit our return policy page here.

Subscription FAQ's

How do I sign up for La Colombe subscriptions?
You can subscribe here to have our coffee delivered to you regularly: http://www.lacolombe.com/pages/subscriptions

When will my first shipment arrive?
Your first shipment will ship out 1-3 days after your order is placed. You will receive an email with a tracking number which will let you track your coffee and see its expected arrival.

How do I change or add products to my subscription?
You can manage this from your online account. Log in at lacolombe.com and click on ‘Subscriptions’ under your user profile. Click the ‘Add Product’ button to add a new item to your subscription.