Terms & ConditionsLearn more
Use of La Colombe Website
You represent and warrant that you are at least 18 years old or visiting the Site under the supervision of a parent or guardian.
Subject to the terms and conditions of this Agreement, La Colombe hereby grants you a limited, revocable, non-transferable and non-exclusive license to access and use the Site by displaying it on your internet browser only for the purpose of shopping for personal items sold on the Site and not for any commercial use or use on behalf of any third party, except as explicitly permitted by La Colombe in advance. Any breach of this Agreement shall result in the immediate revocation of the license granted in this paragraph without notice to you.
Except as permitted in the paragraph above, you may not reproduce, distribute, display, sell, lease, transmit, create derivative works from, translate, modify, reverse-engineer, disassemble, decompile or otherwise exploit this Site or any portion of it unless expressly permitted by La Colombe in writing. You may not make any commercial use of any of the information provided on the Site or make any use of the Site for the benefit of another business unless explicitly permitted by La Colombe in advance. La Colombe reserves the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if La Colombe believes that customer conduct violates applicable law or is harmful to La Colombe's interests.
You shall not upload to, distribute, or otherwise publish through this Site any Content, information, or other material that (a) violates or infringes the copyrights, patents, trademarks, service marks, trade secrets, or other proprietary rights of any person; (b) is libelous, threatening, defamatory, obscene, indecent, pornographic, or could give rise to any civil or criminal liability under U.S. or international law; or (c) includes any bugs, viruses, worms, trap doors, Trojan horses or other harmful code or properties.
All text, graphics, button icons, images, audio clips, video clips, and software (collectively, "content"), belongs exclusively to La Colombe or its Content suppliers. The collection, arrangement, and assembly of all Content on this Site (the "Compilation") belongs exclusively to La Colombe or its Software suppliers. The Content, the Compilation and the Software are all protected by U.S. and international copyright laws. LA COLOMBE and other logos, slogans, trade names or words are registered trademarks, trademarks, or service marks of La Colombe, its suppliers or third parties. The use of any La Colombe trademark or service mark without the express written consent of La Colombe is strictly prohibited. You may not use any La Colombe trademark or service mark in any way that is likely to cause confusion. You may not use La Colombe's trademarks or service marks that in any way disparages or discredits La Colombe.
This Site may be accessed from countries other than the United States. This Site may contain products or references to products that are not available outside of the United States. Any such references do not imply that such products will be made available outside the United States. If you access and use this Site outside the United States you are responsible for complying with your local laws and regulations.
Disclaimer and Limitation of Liability
This site, the products offered for sale on it and the transactions conducted through it are provided by La Colombe on an "as is" basis. La Colombe makes no representations or warranties of any kind, express or implied, as to the operation of the site or the information, content, materials, or products included on this site. To the full extent permissible by applicable law, La Colombe disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose, noninfringement, title, quiet enjoyment, data accuracy and system integration. This site may include inaccuracies, mistakes or typographical errors. La Colombe does not warrant that the content will be uninterrupted or error-free.
In the event a product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or product information received from our suppliers, La Colombe shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. La Colombe shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, La Colombe shall immediately issue a credit to your credit card account in the amount of the charge.
This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that La Colombe is not responsible for the operation of or content located on or through any such site.
You agree that La Colombe's remedy at law for any actual or threatened breach of this Agreement would be inadequate and that La Colombe shall be entitled to specific performance or injunctive relief, or both, in addition to any damages that La Colombe may be legally entitled to recover, together with reasonable expenses of any form of dispute resolution, including, without limitation, attorneys' fees.
No right or remedy of La Colombe shall be exclusive of any other, whether at law or in equity, including without limitation damages injunctive relief, attorneys' fees and expenses.
No instance of waiver by La Colombe of its rights or remedies under these terms and conditions shall imply any obligation to grant any similar, future or other waiver.
This site is created and controlled by La Colombe in the Commonwealth of Pennsylvania, USA. As such, the laws of the Commonwealth of Pennsylvania will govern these disclaimers, terms, and conditions, without giving effect to any principles of conflicts of laws.
When you shop online at La Colombe, you can be sure that your personal information is encrypted before it is sent through the Internet. We use SSL (Secure Socket Layer) technology that uses the most secure and up-to-the-minute encryption available in commercial transactions today. Our process makes it possible for your private information to travel to our server only and it cannot be read by outsiders.
Orders are shipped on the following business day. Shipping charges will vary depending on the weight of your package and your distance from La Colombe in Philadelphia. Depending on your shipping destination, please allow up to 7 business days for UPS ground shipments and up to 10 business days for all USPS shipments. Please note that UPS will not ship to PO Boxes.
Tracking is not available for USPS First-Class shipments and tracking is limited for USPS Priority Mail.
Cancellations or Changes
If you need to cancel or make a change to your order, please contact us via the information below. Tell us your name, the order number, which items, and the reason for the change. Orders with changes will be completely canceled and refunded, a new order will be placed to resolve the issue.
Discount codes are good for redemption at time of sale only. Please make sure to press the apply button when entering the code. Codes can not be applied after sale is final. If you need to cancel or make a change to your order, please contact us via the information below. Tell us your name, the order number, which items, and the reason for the change. Orders with changes will be completely canceled and refunded, a new order will be placed to resolve the issue.
If you are unsatisfied with any purchase you have made with us for any reason, please contact us via the information below for an exchange. Tell us your name, the order number, which items, how many units you are returning, and the reason for the return. We will reply to the email with instructions on how to send the items back to us.
Proposition 65 Warning
The Safe Drinking Water and Toxic Enforcement Act of 1986, popularly known as Proposition 65 (or Prop 65), is a California law intended to protect California citizens from chemicals known to cause cancer or birth defects or other reproductive harm and to inform citizens about exposures to such chemicals. One such chemical is acrylamide, which may be present in coffee, including the coffee sold by La Colombe Coffee Roasters. Acrylamide is a naturally occurring byproduct formed when certain sugars and an amino acid react to high temperatures, such as when coffee is roasted. The U.S. Food and Drug Administration (FDA) has not determined that the low levels of acrylamide naturally found in roasted coffee have any public health impact. Your personal cancer risk is affected by a wide variety of factors. For more information on acrylamide, please consult the FDA’s website at fda.gov. For more information about both acrylamide and Proposition 65, please visit https://oehha.ca.gov/proposition-65.
©2012, La Colombe Torrefaction, Inc, All Rights Reserved.
All information contained on this site is property of La Colombe unless otherwise noted. Any reproduction without express written consent of La Colombe is prohibited.